“Our receivables are… not great.” Not great where, exactly?

Slow invoicing? No follow-up cadence? Escalation that never happens? Terms that were never agreed in writing? Every one of those leaks cash differently — and every one has a different fix. Guessing means fixing the wrong thing while the real leak keeps draining you.

After 30 years managing AR and collections, this is the same diagnostic I run with clients: 36 pointed statements, scored honestly, that turn “not great” into a map of exactly what to repair first.

You can’t fix a leak you can’t find.

What’s inside

1. The 36-Point AR Health Check Scorecard (Excel)

• Six dimensions scored automatically: Invoicing & Terms, Tracking & Visibility, Follow-Up Discipline, Escalation & Recovery, Prevention & Credit Control, and Metrics & Cash Culture
• Instant results dashboard — your overall health grade from Critical to Optimized, with every dimension scored and visualized
• Auto-generated action plan — your weakest areas flagged PRIORITY with the exact first moves for each

2. The AR Health Check Workbook (PDF)

• Each of the six dimensions explained — what good looks like and why weakness there costs you
• How to read your grade, and why your lowest dimension matters more than your average
• The 90-day repair roadmap — a phased plan matched to your score band
• A one-page commitment worksheet so the diagnosis turns into action

Who it’s for

This is for you if you invoice on terms, you suspect money is leaking through your receivables process, and you want to know exactly where before spending time or money fixing anything.

Start here if you’re choosing between this and the AR & Collections Toolkit: the Health Check tells you what’s broken; the Toolkit gives you the tracker, cadence, and scripts to fix it. They’re built to work together.

Built from 30 years in the trenches

I’ve spent three decades managing AR and collections. Every statement in this scorecard exists because I’ve watched its absence cost a real business real money. Fifteen honest minutes with it will tell you more about your cash flow than a month of wondering.

— Rita, Cash Flow Systems